Unit one English at work
عنوان خطأ
مكتب
مزايا
يوقع
يسمى- يتصل
call
يرتب
اتفاقيه
مهم
مراسلات
اله حاسبه
المواصلات
عمله
يؤكد
يوافق
يناقش
استمارة
نسخه
مستند
خزينة ملفات
آلة تصوير
آلات
مهمة
موظف
اجنبى
ب اليكتروني
مواقف
يضل الطريق
يعطى
يسأل- يطلب
يحيى
يحب
يريد
يقدم شخص
يملأ
يملى
يطبع
print out
فني
مشكله
خاص
رخيص
شريط
شركه ملاحيه
بضاعة
دولي
مهارات
يحتاج إلى
يفهم
يعمل لــ
(1) Greetings : تحيات
A. Hello,….., it is good to see you again . جميل ان اراك ثانية
B.How are you? كيف حالك
I' m fine
(Fine ) , thanks . بخير أشكرك
(2) Introducing : تقدم شخص لأخر
This is (A)
This is (B)
A: How do you do ?
B : How do you do ?
لا يعتبر التعبير السابق سؤال فهو تحية عند تعرف شخص علي آخر لأول مرة 0
(3) Getting help : طلب المساعدة
1. Excuse me . عفوا
يستخدم هذا التعبير حينما تريد أن تخاطب شخصا لا تعرفه أو لجدب انتباه المتحدث إليه
Ex : Excuse me . Could you tell me the way to the station ?
2. I'm sorry to trouble you but ……. آسف لإزعاجك ولكي
يستخدم هذا أن التعبير كمقدمة لشئ به خطأ وتحاول طلب العون
3. Can you help me with …….. ? هل يمكنك أن تساعدني في
4) Asking for repetition : طلب اعادة الحديث
Pardon ?
Can you say that again , please ?
5) Giving directions : إعطاء الاتجاهات
Go up to the third floor . Take the corridor on your left .
بعض الكلمات الهامة:
(1)Office equipment : أدوات المكتب
Ex : computers, calculators . آلات حاسبة
Photocopiers and filing cabinets . خزانة دوسيهات
(2) Months : الشهور
JANUATY, FEBRUARY , MARCH . APRIL ,MAY, JUNE, JULY, AUGUST,SEPTEMBER, OCTOBER, NOVEMBER, DECMBER.
(3) Countries in Europe : البلاد في أوروبا
France , Italy , Spain , Poland , England
(4) Currencies : العملات
The Pound, The Franc , The Lira , The Rail
(5) Location words and phrases : الكلمات الدالة على المواقع
In , on, near , opposite , at the second floor, near the police station
(6) Fractions : كسور \ جزئيات
A half – a quarter – a third
Grammar
Language Study
The present Simple Tense المضارع البسيط
يتكون من التصريف الاول للفعل
1- مع الضمائر الاتية يكون الفعل بدون اضافات في المصدر:
[IMG]file:///C:/DOCUME%7E1/Medhat/LOCALS%7E1/Temp/msohtml1/01/clip_image001.gif[/IMG]I work
We play
You do
They like
1- مع الضمائر الاتية يضاف للفعل : s , es , ies
[IMG]file:///C:/DOCUME%7E1/Medhat/LOCALS%7E1/Temp/msohtml1/01/clip_image002.gif[/IMG]He works
She plays
It does
Likes
carries
تكوين السؤال بفعل مساعد : -
[IMG]file:///C:/DOCUME%7E1/Medhat/LOCALS%7E1/Temp/msohtml1/01/clip_image003.gif[/IMG][IMG]file:///C:/DOCUME%7E1/Medhat/LOCALS%7E1/Temp/msohtml1/01/clip_image004.gif[/IMG] I
We work ?
Do you
They play ?
[IMG]file:///C:/DOCUME%7E1/Medhat/LOCALS%7E1/Temp/msohtml1/01/clip_image005.gif[/IMG][IMG]file:///C:/DOCUME%7E1/Medhat/LOCALS%7E1/Temp/msohtml1/01/clip_image006.gif[/IMG] He do ?
Does she like ?
It
Ex : - Do you come late ?
Yes, I do.
No, I don' t.
1-Do you speak English ?
- Yes, I do.
- No, I don' t.
2- Does he work hard ?
Yes, he does .
No, he doesn't.
The Present Continuous Tense
[IMG]file:///C:/DOCUME%7E1/Medhat/LOCALS%7E1/Temp/msohtml1/01/clip_image007.gif[/IMG] Formation التكوين
[IMG]file:///C:/DOCUME%7E1/Medhat/LOCALS%7E1/Temp/msohtml1/01/clip_image008.gif[/IMG]I am
We
You are
They
+ ( v + ing )
[IMG]file:///C:/DOCUME%7E1/Medhat/LOCALS%7E1/Temp/msohtml1/01/clip_image009.gif[/IMG]She
He is
It
Ex : He is reading a book now.
إذا كان الفعل ينتهي ب 'e' .......
تحذف عند اضافة ' ing'
Ex : take _ taking # They are taking a rest.
يستخدم هذا الزمن للتعبير عن فعل يحدث الآن أي مستمر اثناء الكلام ولذلك يأتي مع الكلمات الآتية :
Now ا لآن
At the present time في الوقت الحالي
At the moment في الحال
Ex : This machine isn't working now .
*ويستخدم أيضا هذا الزمن للتعبير عن مواعيد وترتيبات في المستقبل القريب جدا
Ex : I'm meeting him tomorrow .
What time is he coming ?
ملحوظة : هناك بعض الأفعال لا تستخدم مع المضارع المستمر مثل افعل الحواس
Want يريد need يحتاج like - love hate
More examples :
1-You can turn off the television .
2- I am not watching it .
3-Why are you under the table ?
What are you doing ?
A) Choose the correct answer :
1.Mr Ahab goes to work ………. Car .
a)in b) on c) by d) with
2.They are Egyptians . English is ………. Second language .
a) their b) there's c) there d) theirs
3. The train …………. At 4 pm .
a) drives b) starts c) begins d) leaves
4. You look ……….. Have you got some good news ?
a) happy b) tired c ) hot d) bad
5. I ……….. go by taxi .
a) every day b) usually c) no day d) on Mondays.
Unit 2
Skills at Work
Instructions
تعليمات
Followed by
يلي ذلك
Memo
مذكرة
Greeting
تحية
Office manager
مدير المكتب
Take a message
يتلقى رسالة
Clerical
كتابي ( عمل الكاتب
If necessary
لو من الضروري
Date
تاريخ
Read aloud
يقرأ بصوت عالي
Three times
ثلاث مرات
Caller
المتصل بالتليفون
Ring
يدق التليفون
Details
التفاصيل
Reception staff
هيئة الاستقبال \ موظفين الاستقبال
It is polite
انه من الأدب
Ian out
نموذج ( تصميم )
Details
التفاصيل
Letterhead
اسم المؤسسة وعنوانها المطبوعان
To run a two-day training
يقيم تدريب لمدة يومين
However
مع ذلك
Staff
هيئة ( العاملين )
The same
نفسه ( نفس الشيء )
Look forward to
يتطلع إلى
Confirm
يؤكد
Attend
يحضر
Purpose
غرض
Sincerely
المخلص
Discuss
يناقش
Describing correct procedures
Should \ shouldn't
To describe correct procedures use should .
(should ………. يجب ) لتصف إجراءات صحيحة استخدم كلمة
Ex :
1.You should answer the phone before it rings three times .
2.You should be polite at all times .
3.You should always keep a message pad near the phone .
4.You should listen carefully .
To describe bad procedures use shouldn't
(shouldn't … لتصف إجراءات غير صحيحة استخدام ( يجب ألا تفعل ذلك
Ex :
1.You shouldn't say good bye before the caller does .
5.You shouldn't speak too fast .
7.You shouldn't invite your friends to phone you at work .
(1)Offering things : عرض الأشياء
Would you like a drink ?
Would you like some cake ?
(2) In vitiations and responses : الدعوة والرد عليها
Would you like to go to the theatre with me ?
-Yes, I ,d love to . الرد بالموافقة
-I'd love to but I can't الرد بالرفض
(3) Starting a conversation, using question tags :
إجراء محادثة باستخدام السؤال المذيل
He is absent today, isn't he ?
The train's very late, isn't it ?
(6) Offering to do things :
-Can I help you ?
I'll do the exercise for you .
(7) Making polite requests : طلب بأدب
-Can you show me how to do the exercise ?
-Could you photocopy this for me. Pleases ?
(8) Asking permission : طلب إذن
- Can I come in please ?
- May I use your pan ?
(1) Colour الألوان : red – yellow – blue – brown
(2) Adjectives for describing people : صفات لوصف الناس
Tall – short – young – middle aged متوسط العمر
(3) Adjectives that are opposites الصفة وعكسها
Cheap رخيص x expensive ( غالى (
Tall x short quiet ( هادى ) x noisy
(4) Clothes الملابس
Jacket – socks جوارب shirt قميص trousers بنطلون
(5) Food and containers الطعام والحاويات
Bread – cake – oranges – vegetables خضروات - packet – box – bag
(6) Computer words : كلمات عن أجراء الكمبيوتر
Screen الشاشة , keyboard لوحة المفاتيح , mouse الفأرة
Grammar
Purpose structures Language Study
Action الحدث purpose الغرض
………………………. So that + s. + can \ could + v
……………………… to + infinitive
*Study hard so that you can succeed .
*Study hard to succeed .
*He went to school to learn .
*He went to school so that he could learn .
3-Match the sentence halves and make complete sentences using so that or to .
1-Before you make business call و
Get a pen and paper a – end the call .
2-Dial the number carefully b- the listener can understand you.
3- Speak clearly c- you can make notes .
So that
4- Always be polite d- the listener will want to help .
To
5- Speak slowly when you dictate . e- you don't make a mistake .
Names, numbers and addresses
6- Say goodbye f- give the listener time to write .
Unit3
Buying and Selling
Clothes shop
محل ملابس
Within
خلال
Size
مقاس
Receive
يتلقى \ يستلم
Have a look
يلقى نظرة
Total
اجمالى
Put it on
يقيس \ يجرب
Address
العنوان
Try it on
يقيس \ يجرب
Department
الشقة
Anything else
أي شيء آخر
Beef burger
برجز ( سندوتش ) من اللحم البقرى
Take- away restaurant
مطعم لأخذ الطعام معك
Chicken burger
Deliver the food to customers,
يوصل الطلبات إلى المنازل
Chips
برجز ( سندوتش ) من لحم الدجاج
House
Chips
شبي
Large
كبير
Small
صغير
Salad
سلاطة
Medium
متوسط
Calculate
يحسب
Envelopes
أظرف
Unit price
وحدة التثمين
Submit
يسهم
Accept
يقبل
Delivery
التسليم
Amount
كمية
Payment
الدفع
Invoice
فاتورة
Ready – made suit
بدله جاهزة
Signed
موقعة
Look
ينظر
A pair of shoes
زوج من الأحذية
Look for
يبحث عن
Shirt
قميص
Look at
ينظر إلى
Jacket
جاكت
Look forward to
يتطلع إلى
Dress
فستان
Earring
حلقان
Trousers
بنطلون
Ring
خاتم
Socks
جوارب \ شرابات
50% fifty percent
خمسون في المائة
Boss
رئيس العمل
Percentage
نسيه مئوية
Advertisement
إعلان
Discount
تخفيض
Shop
محل
Sales tax
ضريبة المبيعات
Shopping
التسوق
Service charge
أجر الخدمات
A cheque book
دفتر شيكات
A sale
اوكازيون
Plus
السعر
Shop window
فترينة العرض
Total sost
إضافة \ زائد
Conference
مؤتمر
اجمالى التكاليف
Exercise E Collective nouns
Nouns that describe groups .
الأسماء التي تصف مجموعات وهى أسماء لا تعد وتعتبر دائما مفرد رغم أنها تعبر عن مجموعة
Ex : furniture – stationery – correspondence – equipment .
( is ( تعتبر كلمة أثاث مفرد ولذا يكون الفعل بعدها
The furniture in the room is new .
Many + countable nouns = Much + uncountable nouns .
Ex : Many pupils – Much water . أسماء لا تعد
1.Cutlery سكاكين وشوك وملاعق المائدة
Knives سكاكين , forks شوك , spoons معالق
2.Furniture أثاث
Chairs , tables , desks مقاعد
4.equipment آلات photocopiers , typewriters
Calculators آلات حاسبة
5.Correspondce : letters , memos , faxes
6.Stationery أدوات مكتبية
Pencils , rulers , paper clips
7.Food
Burgers , apples , chips
Grammar
Language Study
Countable and uncountable Nouns
Countable nouns الأسماء التي تعد
A countable noun can be singular and plural مفرد أو جمع
Ex : Singular مفرد : a pen , a pencil , a box .
Plural جمع : pens , pencils , boxes
Uncountable nouns : الأسماء التي لا تعد
They are usually singular تكون عادة مفردة
Ex . stationery , glue , sell tape
Unit nouns الأسماء التي لأتعد يمكن أن تصبح أسماء تعد إذا سبقها أسماء الوحدات
A roll of sell tape ( مفرد ) _ rolls of sell tape
Unit words كلمات الوحدات
Roll لفة box صندوق packet علبة sheet فرخ (( of )) ويأتي بعدهم حرف الجر
Countable
كلمات تأتى مع الأسماء التي تعد
Uncountable
كلمات تأتى مع الأسماء التي لا تعد
1-a, an
2-the
3-some
4-any
5-How many ?
_
A , an نستخدم
مع الأسماء التي تعد حينما تكون مفرد
A book – a pen – a ruler – an envelope
The نستخدم
كأداة معرفة للأسماء التي تعد والأسماء التي لا تعد
The pen – the book – the paper – the sell tape
مع الأسماء التي تعد والسماء التي لا تعد some & any نستخدم
Ex : some pens – some paper – I haven ,t got any pens – I haven, t got any paper
للسؤال عن الأسماء التي لا تعد ow many نستخدم
Ex : How many envelopes have you got ?
للسؤال عن الأسماء التي لا تعد how much نستخدم
How much money have you got
Unit 4
Transport
Leaving Egypt
مغادرة مصر
Large heavy items
الأشياء الثقيلة جدا
No problem
بلا مشاكل
By sea
السفر بحرا
Some details
بعض التفاصيل
By air
السفر جوا
Fill in
يملأ
By road
السفر برا
Form
استمارة
By rail
عن طريق السكة الحديد
Quote
تسعير \ تقدير التكلفة
I, m afraid
اخشي ( أسف أن أقول )
Quick
سريع
Inland
الجزء الداخلي من البلاد
Quicker
أسرع
Means of transport
وسائل المواصلات
Air transport
النقل الجوى
Slow
بطئ
Coast
ساحل
North cost
الساحل الشمالي
South
شمال
North west
شمال غرب
North
جنوب
East coast
الساحل الشرقي
On the road
على الطريق
Description
وصف
Volume
الحجم
Cargo
الحمولة
Value
القيمة
Total weight
الوزن الاجمالى
Hazardous
خطر \ ملى بالمخاطرة
Pick up location
عنوان لراسل
Need
يحتاج
Delivery location
عنوان المراسل إليه
Insurance
تأمين
Exercise E Grammar
Language Study
Comparative degree : المقارنين اثنين
على الصفة (( er )) لتكوين صفة المقارنة بين اثنين نضيف
Ex : cheap - cheaper small – smaller
فقط (( r )) بضاف لها عند تكون المقارنة بين اثنين (( e )) إذا كانت الصفة تنتهي ب
Ex : Large – larger
قبل الصفة more إذا كانت الصفة تتكون من أكثر من مقطعين نضع
Ex : expensive – more expensive .
إذا كانت الصفة تتكون من ثلاث أصوات والصوت الأوسط صوت حرف متحرك يزدوج الحرف الأخير
Big – bigger .
Than ملحوظة : بعد صفة المقارنة بين اثنين نستخدم كلمة
This pen is cheaper than that one .
إذا كان يسبقها حرف er عند إضافة I تقلب إلى y في حالة الصفة المنتهية ساكن ب
Heavy - heavier
Opposites :
Cheaper x less cheap more expensive x less expensive
Big x small heavy x light
Cheap x expensive quick x slow
Unit 5
Money
Played tennis
لعب تنس
Diary
مفكرة
Atmosphere
غلاف جوى
Record ( v )
يسجل
Salaries
مرتبات
Calculate
يحسب
Wages
أجور
Payment
الدفع
Understand
يفهم
Instead of
بدلا من
Find out
يكتشف
Start
يبدأ
Spend less
يصرف أقل
Advice ( n)
نصيحة
Foreign currency
علمه أجنبية
Advise ( v )
ينصح
On Thursday in April
في يوم الخميس من أبريل
Electricity bill
فاتورة الكهرباء
Barber
حلاق ( رجال )
Hairdresser
كوافير سيدات
Accounts department
قسم الحسابات
Take out of
يسحب
Record
سجل
Supplier
المورد
Spread sheets
برنامج حسابات في الكمبيوتر
Pay the full amount
يدفع كل الكمية
Rows
صفوف
Contain
تحتوى
Columns
أعمدة
Cash
نقدا
Customer
عميل
Pay by cheque
الدفع بالشيك
Payments
المبالغ المنصرفة ( منه )
Interest
فائدة
Receipts
المبالغ المودعة ( له )
A bank account
حساب مصرفي
Pay in
يودع
Accounts book
دفتر حسابات
Automatically calculate
يحسب أوتوماتيكيا
Exercise D Asking about the past
Language Study
I
We
You
The y
She
It
Watched
Cleaned
Played
Did
Went
Had
Began
Negative نفى
I
We
You
They
He
She it
Did not
(didn't )
Watch
Clean
Play
Do
Go
Have
Begin
Question سؤال
Did
I
We
You
They
He
She
It
Watch ?
Clean ?
Play ?
Do ?
Go ?
Have ?
Begin ?
Verbs in the past
Language Study
Formation : الأفعال المنتظمة
للأفعال الأخرى المنتظمة ad ويضاف e للفعل المنتهى ب d يضاف
Ex : arrive …………. Arrived order ……….. ordered
Ied فإذا كان يسبقها حرف ساكن تحذف ويضاف y أما الفعل المنتهى ب
Play ……… played study ………….. studied
الأفعال الغير منتظمة : يجب أن تحفظ تصاريف هذه الأفعال
Ex : cost …….. cost write ……… wrote go ……… went
Usage :
يستخدم للتعبير عن حدث تم في الماضي وغالبا تحوى الجملة كلمة زمن تدل على الماضي
He visited his uncle last week .
Begin the following sentences with ,, Yesterday ,, :
1-I, m going to the station . ( Yesterday I went …….. )
2-She ,s typing letters . ( Yesterday she typed …… )
3-It, s on the table . ( Yesterday it was ………. )
4-We ,re flying to Paris . ( Yesterday we flew ……. )
5-They , re doing the filing. ( Yesterday they did ……… )
Revision (2) Negatives :
بعده أما إذا لم يوجد فعل مساعد (( not )) في حالة وجود فعل مساعد نضع
Did أو does أو do نستخدم
Grammar
The simple past
We use : did \ didn't + infinitive ( watch \ clean ……… ) المنفى
-I played tennis yesterday but didn't win .
-Samy didn't have breakfast this morning .
-They went to the cinema but they didn't enjoy the film .
-We didn't do much work yesterday .
What
How
Where
Birthday did
Present did
Did
Did
Did
Samy
You
The accident
Your parents
Give
Do
Happen
Go
You ?
Yesterday evening ?
For their holiday ?
Ex : write questions with who / what / why ?
1-I met somebody . who …………………………………… ?
2-Harry arrived . what time ……………………………?
3-I saw somebody . who ……………………………………. ?
4-They wanted something . what …………………………………… ?
5-The meeting finished . what time ………………………… ?
6-He went home early . why …………………………………. ?
7-We had dinner . what ………………………………. ?
8-It cost a lot of money . How much ……………………… ?
Unit6
Solving problems
Message
رسالة
Apologise
يعتذر
Document
وثيقة
In fact
في الحقيقة
Sign
يوقع
Written message
رسالة مكتوبة
Fault
خطأ
Any way
على أنة حالة
Understand
يفهم
Poor language
لغة ضعيفة
Speak to
يتحدث إلى
Better
يتحسن
Make for
يعمل ل
Sorry about
يتأسف على
A clothes shop
محل ملابس
Carefully
بغاية
Cheque
شيك
Sign
يوقع
Change her mind
تغير رأيها
Signature
توقيع
Instead of
يدلا من
Politely
بأدب
Pair
زوج من
Surprise
يندهش \ دهشة
Check
يفحص
Telephone language
1-You can't hear . حينما لا تسمع
Could you speak more
Loudly ? تكلم بصوت عالي
2-It ,s a wrong number .
حينما تخطئ في الرقم
Sorry to bother you .
آسف لانزعاجك
3-It, s a very bad line .
I'll ring again.
سوف أعيد الاتصال
4-The person isn't available .
حينما يكون الشخص غير موجود
Can I leave a message ?
بمكن أن أترك رسالة ؟
5-The line goes dead .
انقطعت الحرارة
Hello again, we were cut off .
6-The person is very busy .
حينما يكون الشخص مشغولا
Sorry, Can I ring back later ?
Exercise C Cause and result
النتيجة حدث
Huda was ill _ She went home
النتيجة result ( so ) ………………
She went home _ السبب Huda was ill
السبب cause ( because ) …………………
A . Tarekwanted to speak to Mike ……… so
He phoned him .
b. Salwa took a message ………. Mike was out .
c. She was busy ………… she gave the message to Huda .
d. The chicken was bad……… Huda was ill .
e. Mike didn't get the message …………
f. Mike told Salwa, ,, Don't apologies ,,
……….. it was not her fault .
Apologizing and response
To apologize means to say that you are sorry about something :
عند ما أعتذر من عمل شيء أقول
Tm terribly sorry .
Tm really sorry .
عند ما أقبل عذر صديقي أقول
Oh, it doesn't matter .
Don't worry about it .
Irregular Verbs
Language Study
Conjugation of irregular verbs : تصريف الأفعال الغير منتظمة
1.be (am, is , are ) يكون was, were been
2.buy يشترى bought bought
3.catch يمسك – يقض على caught caught
4.come يأتي came come
5.cost يكلف cost cost
6.do يفعل did done
7. driveيسوق drove driven
8. eat يأكل ate eaten
9. fly يطير flew flown
10. go يذهب went gone
11. have (has ) يملك had had
12. know يعرف knew known
13. make يصنع made made
14. meet يقابل met met
15. pay يدفع paid paid
16. put يضع put put
17.read يقرأ read read
18. run يجرى ran run
19. say يقول said said
20. seeيرى saw seen
21. sell يبيع sold sold
22. send يرسل sent sent
23. sit يجلس sat sat
24. speak يتكلم spoke spoken
25. spendيصرف- يمضى spent spent
26. standيقف stood stood
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امتحان الصف الثانى - النصف الدراسى الأول
يتكون امتحان نصف العام من الاسئلة الآتية :
1- المواقف
2- المحادثة
3- املأ الفراغات
4- التوصيل أو الاختيارات
5- إعادة كتابة الجمل.
6- قطعة الفهم
7- موضوع التعبير
8- مذكرة - فاكس
9- الخطابالتجارى
10- الترجمة
1- Situations
2- Dialogue
3- Fill in the spaces
4- Match or choose
5- Rewrite the sentences
6- Comprehension
7- Paragraph
8- Memo Or Fax
9- Business letter
10 Translation
late/ apologize
الاعتذار
not working / help
طلب المساعدة
the place/way to
السؤال عن المكان
having got
الاعتذار لعدم وجود شئ
cost /price
السؤال عن السعر
want to use
طلب الإذن
suggestion
الاقتراح
apologize to you
الرد على الاعتذار
1- What would you say in following situations ?
1- You are late for the meeting?
*** I’m sorry I am late. The traffic was very bad.
2- Apologize to your boss for not passing on the message.
*** I’m so sorry I forgot.
3- You borrowed a bicycle from your friend, your brother
broke it. Apologize to your friend.
*** I am very sorry for this mistake.
4- You want to know the place of the library of Alexandria.
*** Excuse me! Could you till me the place of the library?
5- You want to know the price of a blouse you need to buy.
*** Please, what is the price of this blouse.
6- You are hungry, its four clock, make a suggestion.
*** Let’s go to the restaurant.
7- You ask someone to help you with your car isn’t working.
*** Can you help with my car please.
8- A customer wants to buy a jacket, but you haven’t got any.
*** I am sorry I haven’t got any jacket.
9- You want to use your friend’s computer.
*** Can I use your computer, please.
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يأتى على هيئة سؤال وإجابة ، السؤال غير موجود أوالإجابة غير موجودة.
وأشهر أدوات الاستفهام هى :
Where أين للمكان When متى (للزمان) Who من للعاقل
How much للسعر What لغير العاقلHow many للعددكم
وبعد اداة الاستفهام يوجدبالجملة فعل مساعد مثل : do / does / did (النوع الأول)
am - is - are - was – were- have - has - shall - will -can (النوع الثانى)
* وفى حالة وجود الإجابة وعدم وجود السؤال ننظر إلى نوع الإجابة ، إذا كان يوجد بالإجابة
شئ يدل على (مكان – زمان – سعر – عدد – عاقل – شئ غير عاقل) نستخدم أدوات
الاستفهام السابقة فى تكوين السؤال + الفعل المساعد)
* وفى حالة وجود السؤال وعدم وجود الإجابة ، ننظر إلى نوع السؤال إذا كان السؤال بأداة استفهام
نحذف أداة الاستفهام ونستبدل الفعل المساعد مع الكلمة التى تليه ، أما إذا كان السؤال بفعل مساعد
فستكون الإجابة yes / no مع استخدام الفعل المساعد ونفى الجملة مع الإجابة بـ no.
2- Supply the missing parts of the following dialogue :
Booking clerk : Welcome to Egypt……… (1)………?
Tourist : Yes I would like to book a room please.
Booking clerk : Single or double room?
Tourist : ……………………(2)…………………
Booking clerk : …………………(3)…………………… ?
Tourist : Five days.
Booking clerk : Have a nice stay.
2- Supply the missing parts of the following dialogue :
Assistant : Can I help you?
Customer : ………………(1)………………… ?
Assistant : This jacket is180 pounds.
Customer : ………………(2)……… another one cheaper?
Assistant : Yes, this brown one is only 85 pounds.
Customer : ……………(3)……… I will buy it.
Assistant : Would you like any thing else?
Customer : No thanks. Her you are.
السؤال الثالث ( املأ الفراغات )
3- Fill in the spaces with word from the list .
(Told - a wholesales *- the best way - diary - fault - stationery)
1- They didn’t need any ………………….
2- The problem wasn’t Eman’s …………….
3- Samar writes in her ……..everyday.
4- What is …………..to go to Alex ? By train or by plane ?
5- ……… is a company that sells goods in large quantities.
3- Fill in the spaces with word from the list .
(Warehouse - between - business *- ate - told – document)
1- Rhma…….. me that she would travel .
2- Who ………. the chicken sandwich?
3- ………letters are sent from a company to another company.
4- Is there a road ………. Cairo and Aswan ?
5- ……….is a building for storing goods .
3- Fill in the spaces with word from the list.
(told - cheque - from - atmosphere - record – complained)
1- The angry customer….. that the computer was not working
2- The account department keeps a ……… of all the money.
3- The people in the party were not friendly,
so there was a bad …………….
4- Can you run ………….. you house to your school ?
5- A…………is a form which tells the bank to pay a certain
amount of money.
3- Fill in the spaces with word from the list:
(bill - apologize - warehouse - better - fault - salary)
1- Sahar get her ………….. at the end of the month .
2- A building for storing goods is a ……………..
3- Please accept our ……….. for the mistake .
4- A ………… tells you how much to pay .
5- Samar was ill last week, but she is ………. now.
السؤال الرابع ( التوصيل والاختيارات )
4) match a part from (A) with a part from (B) :
1- A retailer
2- most small business use
3- you will be late if
4- Always be polite
5- Ask questions
a) you don’t hurry
b) so that the caller can hear you
c) to check that all the details are correct
d) A shop which sells things to people.
e) accounts books and write in them by hand
4- Choose the correct answer:
1. Can I pay ……… cheque.
a) at b) by c) to d) in
2. Doaa went to Aswan ……… week.
a) last b) ago c) before d) since
3. Are they …… purchases?
a) discuss b) discussed c) go to discuss d) going to discuss
4. He booked a ……… room. It had two beds.
a) single b) double c) twice d) two
5. Did you ……… the fault.
a) find b) found c) printed d) checked
6. Do you want to send the goods …… air
a) to b) in c) on b) by
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4- Choose the correct answer:
1. The customer get their food by …………
a) fax b) telephone c) letter d) memo
2. It’s…………… to send goods by air than by the sea.
a) more expensive b) expensive c) cheaper d) less expensive
3. It is …………… to send goods by the sea.
a) quick b) quicker c) quickest d) the quickest
4. Don’t …… it wasn’t your fault.
a) sorry b) apologize c) apologized d) worry
5. It’s polite to let the caller …… the conversation.
a) start b) begin c) end d) cut
4- Match a part from (A) with a part from (B)
1- a desktop computer
2- a laptop computer
3- a typewriter
4- a shipping company
5- an e-mail
a- is easier to use than a computer
b- Electronic correspondence between computers
c- it has a big screen and a big key bossed
d- Arranges transport of goods
e- It is a small and light.
4- Match a part from (A) with a part from (B)
1- A retailer
2- Cheques are useful
3- Furniture is
4- Correspondence is
5- Credit cards are used
a- chairs, table and desks
b- letters, memos and faxes.
c- In hotels and in some shops and restaurants.
d- a shop or company which sells things to people
e- for bigger payments
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5- Rewrite the following sentences, using the word(s)
in brackets, to give same meaning.
1- What is your address? (Where …?)
*** Where do you live?
2- He needs some stationery. (…… not got ……)
*** He hasn’t got any stationary.
3- There aren’t any desks or chairs here. (…furniture here)
*** There isn’t any furniture here.
4- How many letters and faxes are there? (..correspondence..)
*** How much correspondence is there?
5- Reham is at home today. (…working today)
*** Reham isn’t working today.
6- Send the goods by air. It’s quicker. (It’s quicker …)
*** It’s quicker to send the goods by air.
7- It’s cheaper to go by the bus than by taxi. (…than by bus)
*** It’s more expensive to go by taxi than by bus.
8- I don’t like it, she said. (She said that …)
*** She said that she didn’t like it.
9- I always walk to work, he said. (He said he …)
*** He said that he walked to work.
السؤال السادس ( قطعة الفهم )
6- Read the following passage then answer the questions:
All visitors are important. So always be polite and helpful
to visitors. Greet visitors with a friendly smile. Visitors
are usually polite, but sometimes they are difficult. However,
you must always be polite. Before the visitor arrives, give
your boss any documents that he might need in the meeting.
When the visitor’s arrives take him- her to your boss’s office
at the appointed time. When visitors arrive early, they must
wait. Offer them coffee while they are eating. When the visitor
with your boss, try not to go in or interrupt them, however
visitors sometimes stay too long. Then you can help your boss
to end the meeting for example, you can knock on the door and
say that the next visitor is waiting. Many visitors come
without and appointment. Find out the visitor’s name and
what he/she wants. Then you can decide what to do.
1- The text is about helping …………
a- the most important visitors b-polite visitors
c- all visitors d- to make appointments
2- When visitors are difficult, you must be …………
a- angry b- quite c- quick d- polite
3- You must think about meetings …… the visitor arrives.
a- before b- as soon as c- carefully when d- after
4- When the visitor is with your boss. Try not to ……them
a- interrupt b- listen to c- talk about d- be interested
5-What can you say to your boss when a visitor stays too long?
6- What is the last paragraph about?
6- Read the following passage then answer the questions:
Mr. Nagi is a successful business man. He usually gets up
early. He reaches his office at nine. His secretary, Miss Mary
comes at eight. She gives him reports to sign them. The office
is clean and tidy. There are a telephone and a fax on his desk.
Miss Mary’s office is next to Mr. Nagi’s office. Her office is
number five. Mr. Nagi can speak English and French will but
his German is not good.
1- Why does the secretary give Mr. Nagi reports?
2- How is Mr. Nagi’s office?
3- How many language can Mr. Nagi speak?
4- On Mr. Nagi’s desk there is a ………………
a- typewriter b- fax c- plant d- photocopier
5- Miss Mary comes to the office ………… Mr. Nagi
a- earlier than b- later than c- the same time as d- similar as
6- Mr. Nagi’s office is number …………
a- three b- four c- five d- six
7- Mr. Nagi can speak English ……… German.
a- better than b- worse than c- but not d- as badly as
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هو عبارة عن موضوع إنشاء له نوعان كالآتى :
1- موضوع إنشاء على هيئة أسئلة وعددها 6 اسئلة
2- موضوع إنشاء على هيئة كلمات مساعدة.
النوع الأول : موضوع على هيئة اسئلة من خلال الإجابة يتم عمل موضوع الإنشاء والإجابات تكون
متتالية (وراء بعضها) وقبل الإجابة نضع عنوان الموضوع فى وسط السطر الذى يأتى فى رأس السؤال
بعد حرف الجرon / about نكتب جملة المقدمة الآتية وهى حفظ:
I’m going to talk about the very good matter it isاسم الموضوع
7) Write paragraph abut : ( ways of paying for goods and
services ) . use these guiding questions .
1- How do you pay for things in shops ?
2- How does your family pay for electricity ?
3- How do most organizations pay their employees ?
4- How can a company send money to another company?
5- Where do people use credit cards?
النوع الثانى : كلمات مساعدة + كلمات أخرى من عند الطالبه وعند الإجابة نضع
عنوان الموضوع فى وسط السطر وجملة المقدمة السابقة أيضا.
7) Write a short paragraph on : ( transport in the past and the present ). Use these guide words .
A hundred years ago, many people traveled – road – not – car
/ people sent – goods – Cairo – London , but – plane / many
weeks / Now – five hours – air – few days – sea – road / It –
quicker - send goods - plane than by ship - expensive.
7)Write a short paragraph about:" a good secretary"
come - office in time /type - teke - shorthand - Faxes /
speak - languages / use - computer - efficiently / friendly – smart / answer - telephone.
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هو عبارة عن مستند به بيانات ناقصة وعلى الطالب أن يكمل هذه البيانات من
خلال التمرين والمستندات هى المذكرة Memo – الفاكس Fax
8- Write the memo from Ayam Ali to Shams Ali. The date
is 2 November. Ayam asks Shams to come to the meeting
that’s held in Helton Hotel next Sunday at 7:00 pm
From :…………………… To : ………………………
Re : ……………………… Date : ……………………
Please ,
……………………………………………………
Thank you
8-Write the memo sent by Mr. Ali the director today to Hoda
the secretary, he wants her to tell all the manager of the
departments that there will be a meeting in his office at 11
O’clock on Tuesday.
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Azzam the date is 25 November. Mr. Ahemd asks Mr. Fawzy
to send for the mechanic to mend the photocopier.
From :…………………… To : ………………
Re : …………………… Date : ………………
Dear , ………
……………………………………………………
8- Write the Fax sent by Mr. Ali the director today to Dina
the secretary, he wants her to tell all the manager of the
departments that there will be a meeting in his office at 11
O’clock on Tuesday.
8-Write a Fax from Mr. Ahmed Ali the manager to Mona
Azzam the date is 25 November. Mr. Ahemd asks Miss. Mona
to send for the mechanic to mend the photocopier.
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اسم الشركة اسم المرسل اليه
عنوان الشركة الوظيفة
sir , أو اسم المرسل اليهDear,
جملة المقدمة I would be grateful if you could ………
……………………موضوع الخطاب …………………………
I’m looking forward to hearing from you . جملة النهاية
Yours sincerely أو yours faithfully
9) Write letter to the manager of Sheraton Hotel , Mohamed
Ali street, Dokki , Giza . Asking him to reserve you a single
room with a bath , you will stay for three nights starting from
3rd march . your name is Gehad Abdo and you live at 33 Saad
Zagloul st. Alex .
9) Write a letter to the manager of Egypt Air company
asking if you can book a ticket to England for you next month
on 15th. Your name is Wafaa Samir and your address is 12
tanta street, Helioplis, Cairo .
9) You are Randa Ali and you live at 33 Nasser street, Alex.
Write A letter to the manager of the National company 30
Adly street Cairo , ordering 10 computers with printers , 20
photocopiers and 15 typewriters as soon as possible.
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A- Translate into Arabic :
1- Which is better for you ? to send goods by air or by sea ?
…………………………………………………………………
2- The sealer who is the person has to help the customer to
make their choices .
…………………………………………………………………
3- If we work hard, we might finish the work soon .
…………………………………………………………………
4- Would you like to come to our party next Friday.
…………………………………………………………………
B) Translate into English :
1- يجب عليك الاعتذار لحضورك الاجتماع متأخرا .
.................................................. .............................
2- احتاج لمساعدتك لإنهاء العمل قبل الساعة الخامسة مساءا . .................................................. ...............................
3- إنه من الأفضل إرسال هذه الأشياء فورا.
.................................................. ..............................
4- إن البريد الإلكترونى أسرع وأرخص من البريد العادى.
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المفضلات